Privacy Policy
1. Introduction
Welcome to Online General My Store. Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
When you use our website, we may collect the following types of information:
Personal Information
Name
Email address
Phone number
Shipping and billing address
Payment details (excluding sensitive card data)
Order & Transaction Information
Products purchased
Order value
Payment method (including Cash on Delivery)
Shipping and delivery details
Technical Information
IP address
Browser type
Device information
Pages visited on our website
3. How We Use Your Information
We use your information for the following purposes:
To process and deliver your orders (including free shipping and COD orders)
To communicate order updates, shipping status, and customer support
To improve our website, products, and services
To prevent fraud, misuse, or unauthorized transactions
To comply with legal and regulatory requirements
4. Cash on Delivery (COD) Data Usage
For Cash on Delivery (COD) orders:
We may verify phone numbers and addresses to prevent fake or fraudulent orders
Repeated order refusals may be tracked to improve delivery efficiency
COD-related data is used only for order fulfillment and risk management
5. Free Shipping & Delivery Information
To provide free shipping services, we share limited information such as:
Customer name
Shipping address
Contact number
This information is shared only with trusted logistics and courier partners strictly for delivery purposes.
6. Cookies and Tracking Technologies
General My Store uses cookies and similar technologies to:
Enhance user experience
Remember preferences
Analyze website traffic and performance
You may choose to disable cookies through your browser settings, but some features of the website may not function properly.
7. Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties.
We may share your data with:
Payment gateway providers
Courier and logistics partners
Technology and analytics service providers
Legal authorities, if required by law
All third parties are required to protect your data and use it only for intended purposes.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against:
Unauthorized access
Loss or misuse
Data alteration or disclosure
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
As a user, you have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Opt out of promotional communications
To exercise these rights, please contact our customer support.
10. Children’s Privacy
General My Store does not knowingly collect personal data from children under the age of 18. If such data is discovered, it will be deleted immediately.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately once posted on this page. We encourage users to review this policy regularly.
12. Governing Law
This Privacy Policy is governed by and interpreted in accordance with the laws of India.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact General My Store through our official customer support channels.